Shipping policy
Order Processing
All t-shirts are made to order. Please allow 2–5 business days for order processing before shipment. Orders can be processed, shipped, or delivered on weekends or holidays.
If we are experiencing a high volume of orders, processing times may be slightly delayed. We appreciate your patience!
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times vary based on your location and shipping method selected.
Estimated Delivery Times:
- Domestic (within the UK): 3–7 business days after processing
- International: 7–21 business days after processing
Please note these are estimates and not guarantees.
Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking details. Please allow up to 48 hours for tracking info to become available.
Shipping Destinations
UK EUROPE NORTH AMERICA
Lost or Delayed Packages
We are not responsible for delays caused by carriers, weather, or customs. If your package is marked as delivered but you have not received it, please contact the carrier directly.
For lost shipments, contact us at contact@madebygrove.com and we’ll do our best to assist you.
Incorrect Addresses
Please double-check your shipping address before placing an order. We are not responsible for orders shipped to incorrectly provided addresses.
If you have any questions about shipping or need help with your order, feel free to contact us at contact@madebygrove.com